Donor Privacy Policy

This website contains links to other sites. Please note that www.chicagohomeless.org and the Chicago Coalition to end Homelessness are not responsible for the privacy practices or the content of other websites.

Donor contact information is obtained through donations received through the mail, over the phone, in person, or through our online donation form. Our online donation forms allow donors to support our programs. We collect donors’ contact information, including their mail and email addresses, and phone number. We use this information to send acknowledgements, donation receipt letters, event invitations, and information about the Chicago Coalition to end Homelessness’ programs to our donors. A donor’s contact information is also used to get in touch with the donor if necessary. Donors will never receive phone solicitations from the Chicago Coalition to end Homelessness. Supporters may opt-out of receiving future mailings; see the choice/opt-out section below. Credit card information that is collected is used only to charge a user’s donation. It is never divulged to any outside party.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our donation page is run on a secure server. We suggest you do not send your credit card information to us via email. The most secure way to communicate this information is through our website. If you would like to give us your credit card information over the phone, you can contact Michael Nameche at 773-906-3571.

Choice/Opt-Out

Chicago Coalition to end Homelessness gives supporters the following options for removing their information from our database so as not to receive future communications.

Email Michael Nameche at michael@chicagohomeless.org

Or you can send mail to the following postal address:

70 E. Lake Street, Suite 720,
Chicago, IL 60601

You can call the following telephone number: (312) 641-4140

Change/Modify

Chicago Coalition to end Homelessness gives supporters the following options for changing and modifying information previously provided.

Email Michael Nameche at michael@chicagohomeless.org

You can send mail to the following postal address:

70 E. Lake Street, Suite 720,
Chicago, IL 60601

You can call the following telephone number: (312) 641-4140

Anti-Spam Policy

We do not send emails to people that do not have a relationship with our organization. This relationship can start in the following ways, if a person:

• Opted-in to one of our email lists on our website, in person, or on one of our partner sites.
• Made a donation to one of our programs.
• Purchased a ticket for one of our events.
• Entered a drawing or contest, either online or in-person at a live event

Contacting the Website:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Chicago Coalition to end Homelessness
Attn: Development Office
70 E. Lake Street, Suite 720
Chicago, IL 60601
Contact us

Mobile Messaging Terms and Conditions  

Last updated: 19 September 2023

Chicago Coalition to end Homelessness (“[CCH]”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote events and information about the Chicago Coalition to end Homelessness’ programs to our donors. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 4 messages per month. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts. 

2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile

3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us. 

phone number, you agree to promptly notify us at info@chicagohomeless.org Your participation in the Program is not required to make any donation to us and your participation in the Program is completely voluntary.

Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or shortcode that has been changed.

4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program. 

5. Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.